TERMS AND CONDITIONS

 

All original artwork can be purchased via the website www.courtslippettart.com.au. 

If you enquire privately via alternative social media channels you will be quoted the price of the original artwork and shipping as per this website. 

All sales of original artwork are final and non-refundable.

If you wish to pay for your artwork in full, you may do so on this website. There are numerous payment options including PayPal, Credit Card, and AfterPay. 

ZipPay is available for payments under $1000. Please see their terms of service here. Zip Pay has advised that they do not allow Gift Cards to be purchased through Zip Pay. 

AfterPay is available for payments under $2000. Please see their terms of service here. 

Courts Lippett Art Payment Plans are available for artwork over $2000. If you wish to pay for your artwork in equal interest free payments over 2 to 6 months, please let me know. You will be asked to provide your name, email address, phone number and shipping address so that a billing invoice can be created for you. 

If you enter a Courts Lippett Art Payment Plan, you must pay for your artwork by the due date indicated on your invoice. If there is an issue with finalising your invoice, you must contact Courts Lippett Art before your invoice is due.

7 days after your invoice due date, if you do not complete payment and / or you have not communicated with Courts Lippett Art about your invoice being overdue, you forfeit the right to purchase your chosen piece of original artwork and it will be made available for other customers to purchase. 

Paying for your original artwork in full, or commencing any purchase payment plan indicates that you have agreed to purchase the original artwork listed in your order. 

You will not be refunded if you change your mind after you have purchased your original artwork, or if you change your mind during your payment plan. 

When your invoice has been paid in full, and the funds have been received by Courts Lippett Art, your original artwork will be signed, varnished, packaged and shipped to the address you have provided. 

 

Shipping Costs

Local Pickup - Free of charge (by appointment in Adelaide)* 

* Please contact me via email to organise a local pickup code applied at checkout that removes shipping from your product. You will need to pickup your painting within 48 hours of being advised that it is ready for pickup (the usual 7 day time period applies for signing, varnishing and packaging). 

Postage within Australia and New Zealand:

$45.00 - Stretched Canvas - Small Size (Australia Post) 

$75.00 - Stretched Canvas - Medium Size (Australia Post) 

$150.00 - Stretched Canvas - Large Size (Requiring Courier) 

Postage outside of Australia and New Zealand :

$200.00 - Stretched Canvas - Small and Medium Size (Australia Post)

$400.00 - Stretched Canvas - Large Size (Private Courier)**

** If the artwork is more than 102cm x 102cm the private courier fee may far exceed this amount. If this is the case, I will give you the option of rolling the artwork in a cylinder for postage. This will be $150.00 instead of $400.00. Please contact me if you have any questions about this and I will work with you to send the artwork in the most cost efficient way. 

The shipping charge covers the cost to send you your order based on your location, packaging and handling, the dimensions and price of your chosen artwork, insurance and personalised item tracking. 

For international orders, there may be additional customs taxes, duties and fees applied by your country's government. Courts Lippett Art is not responsible for these additional fees. 

Courts Lippett Art does not allow customers to choose their own shipping agent or courier. 

Timeframe 

Upon payment of your invoice, your original artwork is wrapped in two layers of bubble wrap and boxed with cardboard, and posted with a tracking ID and signature upon arrival, to ensure the utmost safety and peace of mind during transit by the required shipping agent. 

Please allow 2 weeks for your original artwork to be sent to you. You will receive a tracking number from our shipping agent within this time frame.

Delayed Post

Please note that there may be significant delays with deliveries at this time due to COVID-19. Australia Post are working hard to deliver all orders on time however they are currently experiencing significant increases nationwide which may cause some delays.

Please take into account that there are busier times of the year such as Christmas when your order may take slightly longer than expected. Please continue to check your tracking number during these rare times. 

Please note that parcels sent outside of Australia can take up to 6 weeks to clear customs at certain times of the year. Until they clear customs they are not considered “delivered” to the country of destination. Once cleared in customs they are then officially part of that country’s postal service and will continue to track again as normal. 

For any additional enquiries regarding postage delays please feel free to email courtscreativeco@gmail.com or use the Contact Us page on the website. 

 

Change of Mind

Refunds or exchanges are not offered for original pieces of artwork simply for “change of mind”. 

All photographs and videos of the original artwork online are presented as accurately as possible to the real life original artwork colours. 

Due to the sensitive nature of transporting art, all sales of original artwork are final and non-refundable. 

Paying for your original artwork in full, or commencing your purchase payment plan indicates that you have agreed to purchase the original artwork listed on your invoice. You will not be refunded if you “change your mind” after you have purchased your original artwork, or if you “change your mind” during your payment plan. 

Ageing

Refunds or exchanges are not offered for original pieces of artwork simply for “ageing” as described below. 

From the moment a painting is made, it begins to age. As the painting continues to age, both the paint film and priming lose flexibility and become brittle. Expansion and contraction of the fabric support, due to absorption and release of moisture from the air, adds further strain which can lead to crack formation. 

Damage during transit

All original artwork is handled with the utmost care during the packaging process. In the unlikely circumstance of your delivery being damaged in transit, please photograph the packaging PRIOR to opening the delivery (3 images easy to see in daylight) and then photograph the damaged art inside (3 images easy to see in daylight). 

Send images to courtscreativeco@gmail.com within 24 hours of receiving your package. Upon confirmation that your original artwork has been damaged in transit (this decision is at the discretion of Courts Lippett Art), you have the choice of a refund via your original method of payment, or a commission painting to replace your artwork with complimentary shipping.

If you are unable to provide detailed images requested above, we are unable to proceed with a refund. Please note we may require that the damaged original artwork is returned in order to proceed with our insurance claim. It is your responsibility to return the original artwork to Courts Lippett Art at your own expense, and provide Courts Lippett Art with a receipt for this. Once we have received the original artwork and the receipt we will refund you the shipping cost. 

Lost during transit

In the extremely unlikely event that your artwork is lost in transit by our shipping agent, please be kind (we are equally as upset this has happened) and we will endeavour to do whatever is in our power to resolve this issue. Upon confirmation that the original artwork has been misplaced in transit (this decision is at the discretion of Courts Lippett Art) you will be given the choice of a refund (including shipping) via your original method of payment, or a commission piece to replace the artwork (including shipping). 

Incorrect shipping address

We always check to ensure that all parcels have the correct shipping address and labelling that you have provided to us. Please note that we are not responsible or liable for any items which are lost or unattainable due to an incorrectly supplied address by you as the customer. You will not be refunded under these circumstances. 

Timeframes

Please note that PayPal refunds can take up to 28 business days to clear.

 

GIFT CARDS

PLEASE NOTE: **ZIP PAY HAS ADVISED THAT GIFT CARDS MAY NOT BE PURCHASED USING ZIP PAY**

Gift cards expire 12months after purchase. 

Gift cards are delivered to the email address you provide at checkout after you purchase on this website. 

When you purchase multiple gift cards, you will be sent multiple gift card codes as separate emails. You can use multiple gift card codes to purchase artwork on this website. 

Gift card voucher codes are not the same as promotional discount codes. However one or more gift card voucher codes may be used in conjunction with one promotional discount code at the checkout.